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Terms of Service

Terms of Service

Last updated: August 23, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the website and subscription service provided by Best IPTV Canada (“we,” “us,” “our,” “the Service”). By subscribing to or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

2. Definitions

  • Service: the IPTV subscription service provided by Best IPTV Canada, allowing access to live television, movies, and series over an internet connection.
  • Subscription: paid access to the Service for a fixed term (3, 6, 12, or 24 months).
  • Subscriber / You: the individual who purchases or uses a subscription.
  • Compatible Device: a Smart TV, Android device, iOS device, Fire TV Stick, Windows or Mac computer, or Android/MAG streaming box used to access the Service.
  • Login Details: the username, password, or M3U/Xtream link provided to access the Service.

3. Eligibility

To use the Service, you must be at least the age of majority in your province or territory of residence, or have the consent of a parent or legal guardian. By subscribing, you confirm that you meet this requirement.

4. Subscription Plans

We offer 1-screen subscriptions in 3, 6, 12, and 24-month terms, and multi-screen subscriptions (2, 3, 4, or 5 simultaneous screens) in 6, 12, and 24-month terms. Current pricing for each plan is displayed on our website at the time of purchase.

Prices are listed in Canadian dollars (CAD) and may change at any time. Price changes do not affect subscriptions already purchased.

5. Ordering and Payment

Orders can be placed through our website or by contacting us directly on WhatsApp. Once your order and payment are confirmed, we will provide your login details to access the Service — typically the same day.

We accept payment through the methods displayed at checkout. Payment processing is handled by third-party payment providers; see our Privacy Policy for details.

6. Activation

Access is typically activated the same day payment is confirmed. Activation times may occasionally vary depending on order volume or payment method.

7. Device Compatibility

The Service is compatible with Smart TVs (Samsung, LG, Android TV), Android phones and tablets, iPhone and iPad, Fire TV Stick, Windows and Mac computers, and Android or MAG streaming boxes. Setup steps vary by device — see our installation guides for instructions specific to your device.

MAG devices require your device’s MAC address to be linked to your subscription before use, as described in our installation guide for that device type.

8. Acceptable Use

Your subscription is for personal, non-commercial use only. You agree not to:

  • Share your login details with anyone outside your household
  • Resell, sublicense, or redistribute your subscription or its content
  • Use the Service for any unlawful purpose
  • Attempt to circumvent any limits on simultaneous screens tied to your plan

We reserve the right to suspend or terminate a subscription without refund if we reasonably believe it is being used in violation of these Terms.

9. Simultaneous Screens

Your plan determines how many screens can stream simultaneously (1, 2, 3, 4, or 5, depending on the plan purchased). Streaming on more devices at once than your plan allows may result in playback issues on one or more devices.

10. Term, Renewal, and Cancellation

Subscriptions run for the fixed term purchased and end automatically at the end of that term. Subscriptions do not automatically renew unless you choose to purchase a new term. There is no cancellation fee, since there is no ongoing contract to cancel — your subscription simply ends when its term is complete.

11. Refunds

Refund requests are handled under our separate Refund Policy, which offers a 7-day window from the date of purchase, subject to the conditions described there.

12. Service Availability

We aim to provide reliable access to the Service, but we do not guarantee uninterrupted or error-free availability. We are not responsible for interruptions caused by your internet service provider, your device, network restrictions in your location, or events outside our reasonable control.

13. Intellectual Property

Our website, including its design, text, graphics, and branding, is owned by or licensed to Best IPTV Canada and is protected by applicable intellectual property laws. Your subscription grants you a personal, non-transferable right to access the Service — it does not transfer ownership of any content or technology to you.

14. Limitation of Liability

To the fullest extent permitted by law, Best IPTV Canada is not liable for indirect, incidental, or consequential damages arising from your use of the Service, including losses caused by service interruptions, third-party internet providers, or issues with your own equipment. Our total liability for any claim relating to the Service is limited to the amount you paid for your subscription.

15. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes your acceptance of the updated Terms. Material changes will be reflected by updating the “Last updated” date above.

16. Governing Law

These Terms are governed by the laws of Canada. Any disputes will first be addressed through good-faith communication with our support team before any formal action is pursued.

17. Contact Us

Questions about these Terms? Contact us at support@bestiptvcanada.net or via WhatsApp: +33748662375

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