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Refund Policy

Refund Policy

Last updated: August 23, 2026

We offer a 7-day refund window from the date of purchase. See below for how to request one and what’s excluded.

1. 7-Day Refund Window

If you’re not satisfied with your Best IPTV Canada subscription, you can request a refund within 7 days of your original purchase date. Requests made after this window has closed will not be eligible for a refund.

2. How to Request a Refund

To request a refund, contact us within the 7-day window with your order details:

  • WhatsApp: wa.me/33748662375
  • Email: support@bestiptvcanada.net

Please include the email or phone number used at checkout and the plan you purchased, so we can locate your order and process your request as quickly as possible.

3. What’s Excluded

To keep this policy fair for everyone, refunds do not apply in the following situations:

  • The subscription has been shared, resold, or used outside the terms of your plan
  • The request is made more than 7 days after the original purchase date
  • The issue is caused by your own internet connection, device, or an unsupported setup, rather than the service itself
  • You’ve already received a refund for a previous purchase and are requesting one again for a new order under the same circumstances

4. Technical Issues

If you’re experiencing a technical problem, we ask that you contact support first so we can try to resolve it. Most issues are fixed quickly. If we’re unable to resolve a genuine technical issue within the 7-day window, you’re eligible for a refund under this policy.

5. How Refunds Are Issued

Approved refunds are issued back to the original payment method used at checkout. Processing times can vary depending on your payment provider.

6. Renewals

This 7-day window applies to new subscription purchases. If you renew an existing subscription, the same 7-day window applies from the date of the renewal payment.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date, and will apply to purchases made after the update.

8. Contact Us

Questions about a refund or this policy? Reach out at support@bestiptvcanada.net or via WhatsApp: +33748662375

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